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FAQs

Q: How do I register and use the Onvio Client Center (Portal)?

A: https://video.tax.thomsonreuters.com/watch/U5G8wJYc7FM9j2esBn61mL?

 

Q: How do I set up Two-Step Verification in the Onvio Client Client?

A: https://video.tax.thomsonreuters.com/watch/M3uZABPJotA3zMJgnRxjnD

 

Q: How do I use the mobile version of Onvio Client Center?

A: https://video.tax.thomsonreuters.com/watch/4yyBM4YKoGpaJCnoTjYaJS?

 

Q: Why haven't I received a response from the IRS?

A: Here is the IRS's status webpage:  https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue